CHECK-IN: Our check-in time for all of our properties is no earlier than 4:00 pm Eastern Time. We make every effort to have the property ready by check-in time, although we cannot always guarantee the exact time of occupancy, especially during high season. No early check-in is allowed unless agreed to in advance, in writing by the property manager. Check-in is not permitted until your rental amount has been paid in full. Keys to the unit are provided in a coded lockbox on the premises. The code to the lock box will be provided 7-10 days prior to your arrival.
CHECK-OUT: Our check-out time for all of our properties is by 10:00 am Eastern Time. No late check-out is allowed unless agreed to in advance, in writing by the property manager. The fee for being late leaving the property will be $50 per ½ hour. It is the renter’s responsibility to ensure adherence to Eastern Time. Please follow all check-out procedures before leaving the unit:
Remove all garbage and discards from the unit (including the refrigerator and freezer), and place it all in the outside garbage can(s). Move garbage can(s) to the street prior to departing, unless otherwise instructed.
Start a load of used white towels prior to departing.
Wash all pots, pans, and larger items and put them neatly away. Place all dirty dishes in the dishwasher and turn the dishwasher on.
Return all door keys to the lockbox and wall hanger by the front door. Shut and lock all doors and windows.
Return all movies, beach items, games, furniture, etc. to their original place. All beach items need to be rinsed and neatly returned to the appropriate place.
If you smoked outside, safely dispose of all ashes and butts.
Turn off all appliances. Clean and cover the grill. And clean the grill tools and return them to their original place.
SMOKING: All of our units are NON-SMOKING. Smoking is strictly prohibited inside, as well as on all decks and porches. If there is a smoke odor in the rental, a fee of $300 will be assessed for additional cleaning.
PETS: A number of our units are pet-friendly. Well-behaved, potty-trained dogs that are up-to-date on vaccines and on flea prevention are permitted with a non-refundable pet fee(s) and a signed pet addendum. Renter must keep pets off of the furniture. Pet hair on furniture will incur an additional cleaning charge. For units with a pool, pets are not allowed in the pool or pool area. Pet hair in the pool filter will incur an additional cleaning fee. Unauthorized pets will be grounds for eviction with no refund.
RESERVATION/SECURITY DEPOSIT: A refundable deposit may be paid at booking to secure your reservation. The deposit is not refundable if you cancel this reservation, and it is not applied towards rent. Upon check-in, this deposit converts to a security deposit, which helps cover or defray the cost for any damages to the property or its contents. If damage to the property occurs and exceeds the deposit, the renter will be notified and billed for the additional amount. This deposit is fully refundable within 7 days of departure provided the property is left reasonably clean, there is no damage to the property or its contents, there are no missing items, and all conditions in this rental agreement are met.
PROPERTY DAMAGE PROTECTION INSURANCE: The renter may be required to purchase property damage protection insurance to protect the property and its contents against any accidental damages. This insurance helps to cover or defray any out-of-pocket expenses for the renter due to covered damages. The insurance covers most accidental damage, including damage caused by pets, provided it is a pet-friendly unit. If any damage occurs and is fully covered by the insurance, the renter’s security deposit will be fully refunded. Refer to the insurance policy for coverage details.
RULES and REGULATIONS: All State and Federal laws and County Ordinances, along with any posted Rules and Regulations, MUST be followed.
You must STAY OFF THE DUNES! It’s Florida Law and the fines start at $500!
Gulf County has enacted a Leave No Trace ordinance. ALL personal items must be removed from the beach no later than one hour after published sunset each day or they may be confiscated by Gulf County. If items belonging to the unit are left on the beach and are confiscated, you will be charged for those items at new replacement cost.
Gulf County has a leash law. All pets should be properly restrained on a leash or lead and must be prevented from running at large. (Ordinance #2008-20)
Florida State Law regarding fireworks states that the only legal fireworks for use by consumers, unless you possess a special permit, are sparklers. However, no fireworks – including sparklers, or any other hazardous materials are allowed in this unit.
REPAIRS AND MAINTENANCE: Occasionally, routine maintenance or repairs will need to occur during a renter’s stay. We try our best to avoid this whenever possible, but sometimes this cannot be prevented. Every effort will be made to notify the renter(s) in advance of any service personnel arriving at the unit.
Repair and maintenance problems that occur during your stay must be brought to the manager’s attention within 48 hours of occupancy or occurrence, otherwise renter will be held liable for damages. Manager will do everything possible to get repairs made in a timely manner; however, the availability of service personnel is outside our control. NO refunds will be given due to unforeseen repairs needing to be made.
Manager will not be responsible for any unauthorized expenses incurred by renter(s) or his/her guests. Cost of needless or unauthorized expenses will be charged as Excess Damage Cost against the deposit and if the damages exceed the deposit amount, the renter agrees to promptly pay the difference.
CANCELLATIONS AND REFUNDS: Once renter(s) funds are received, all other perspective renters are blocked from renting the unit for the dates reserved. Therefore, if the renter cancels the reservation at any point, the reservation deposit is not refundable.
Rentals of less than 2 weeks in duration: Cancellations more than 60 days in advance of check-in will receive a full refund, with the exception of the reservation deposit. Cancellations between 30 and 60 days prior to check-in will forfeit one half of the rental payment in addition to the reservation deposit. And cancellations within 30 days will forfeit the entire rental payment and the reservation deposit.
Rentals of 2 weeks or more in duration: Cancellations more than 120 days in advance of check-in will receive a full refund, with the exception of the reservation deposit. Cancellations between 60 and 120 days prior to check-in will forfeit one half of the rental payment in addition to the reservation deposit. And cancellations within 60 days will forfeit the entire rental payment and the reservation deposit.
EXCEPTION: Once you notify the Manager that the reservation is canceled, every effort will be made to re-rent the unit. If the unit is re-rented for the same time period and the same rental amount, the full rent paid, less the reservation deposit will be refunded. If the unit is re-rented for a lesser amount, the renter will be refunded the amount paid up to the lower rental amount, minus the reservation deposit. The minimum cancellation fee is the reservation deposit.
No refunds will be given for early departure due to inclement weather, personal illness, or any other reasons.
Unexpected events happen in life! If you are concerned about the possibility of canceling your trip for any reason, there are a number of trip insurance companies that can protect your vacation investment. We strongly encourage you to consider purchasing travel insurance to protect yourself.
HURRICANE AND STORM POLICY: No refunds will be given for inclement weather. Refunds will ONLY be given if the Gulf County Board of County Commissioners order a MANDATORY evacuation of the Coastal Corridor (as defined by Gulf County) for a Tropical Storm Warning or a Hurricane Warning. In this case, we will refund the following:
Any unused portion of rent from a renter currently on site in the unit.
Any unused portion of rent from a renter that is scheduled to arrive and wants to shorten their stay to come in after the Hurricane Warning is lifted; or
Any advance rents collected or deposited for a reservation that is scheduled to arrive during the Hurricane Warning period.
If a mandatory evacuation is issued by the Gulf County Board of County Commissioners, YOU MUST EVACUATE.
MINIMUM AGE REQUIREMENT: The primary renter must be at least 25 years old. We do not allow someone 25 years of age or older to rent the property on behalf of those not meeting the minimum age requirement. The primary renter must be staying at the property for the duration of the rental.
MAXIMUM OCCUPANCY: The maximum number of overnight renter(s) and guests is listed on page one and is based on the unit’s ability to comfortably and safely accommodate our guests. This includes adults and children. Occupancy limits are in accordance with rules of the State Fire Marshall’s Office.
Each overnight renter and guest must be listed on this contract when it is signed and returned for insurance purposes and in case of evacuation orders. The primary renter signing this agreement must be at least 25 years of age and will be held responsible for all other parties and/or guests of the renter for compliance with this agreement, including listed policies, ordinances, rules and regulations, and for losses incurred by the manager of the property due to negligence or vandalism. Proof of age is required.
LINENS AND HOUSEKEEPING: For your convenience, all beds are clean and made for your arrival. A set of towels is provided for the number of people that the unit sleeps. If you need more towels than that, please bring extras with you. We also provide one roll of toilet paper for each bathroom, hand soap for each bathroom, one roll of paper towels, dishwashing liquid, two dishwasher pods, two laundry pods, two bounce sheets, and a bag in each garbage can.
The unit will be thoroughly cleaned before your arrival. If you are not satisfied with the condition of your unit upon check-in, please contact us immediately. There is no daily housekeeping service available; however a broom and dustpan, mop, vacuum, and a washer and dryer are all available in the unit for your convenience. Renter(s) may wish to bring additional toilet paper, paper towels, kitchen garbage bags, beach towels, or additional bath towels. Linens should not be removed from the unit for any reason or be used as beach towels. If applicable, specific towels and linens are provided for your pets.
For monthly rentals, additional housekeeping may be requested. Please contact the property manager for a separate price and an agreement or you may contact the cleaning company directly. Their contact information is in the welcome notebook in the unit.
SHOWER: Please use the outdoor shower to rinse off and to keep excess sand and dirt out of the unit. For pet friendly units, dogs should be rinsed and dried outside only. If dogs are washed inside the unit, extra cleaning fees may be assessed. We realize it is impossible to keep all of the sand outside, but we would appreciate your helping us to keep the unit nice by rinsing off before coming inside!
TELEPHONE: For your convenience phones are provided. Local and continental US calls are free of charge. Cell phone service is not very dependable on the Cape.
GRILL: A gas grill is provided for your convenience. Charcoal grills are strictly prohibited. We do our best to ensure grills are operational, but we cannot guarantee it. If the propane tank runs empty, please contact us for a refill, or you may exchange it yourself and turn in the receipt for reimbursement.
SIGHT UNSEEN: This vacation property is being rented sight unseen. The renter acknowledges that the unit is individually owned and is furnished and decorated according to the preference of the owner. We do our best to accurately represent the unit in our photographs and advertising, but things may change without notice. We will not provide refunds or adjustments based on the absence of any items or if you do not find the furnishings, beds/mattresses, or décor to your comfort or liking.
APPLIANCE AND UTILITY FAILURE: NO refunds will be given for failure of any appliances or utilities. Appliances include but are not limited to kitchen appliances, gas grills, and if applicable, elevators, and pool equipment. Utilities include, but are not limited to, water, electricity, gas, cable, telephone, or internet services. For example, water pressure and WiFi service can sometimes be an issue on the Cape and are completely outside our control. We will make every effort to remedy any problems that may arise in as timely a manner as possible. You can expect a courteous and professional attitude towards problem solving. However, unusual and unnecessary service calls will be billed to the renter(s).
ACCESS TO PROPERTY: Renter(s) authorize the property manager to access the unit to verify that the renter is in compliance with all terms of this agreement and to do any necessary repairs or maintenance. If the property is on the market for sale, renter agrees to allow the property to be shown to prospective buyer(s) upon reasonable notice. Although we try to avoid this situation whenever possible.
LOCKED CLOSETS: Locked closets are intended for the owner to store personal property, as well as stock supplies for the unit. These closets are private and are not to be opened or tampered with under any circumstances by the renter or the renter’s guests. Any damage to these closets or missing property will be deducted from the renter’s damage deposit. If applicable, some garages are also locked and not available for use by renters.
KEYS: After opening the front door, please return the original key to the lockbox to avoid being locked out! Lockouts, lost, misplaced, or failure to return all keys will result in a $50 fee.
RETURNED CHECKS/PAYMENTS: There will be a $100 charge for all returned checks or other types of payments that do not clear.
INDEMNIFICATION AND HOLD HARMLESS: Renter(s) agree to indemnify and hold harmless 30Ez Vacation Rentals and/or the owners of the property against all loss, damage, expense, and penalty arising from any action of the renter(s), guests of renter(s) or pets brought by either renter(s) or their guests, which causes injury or death to any person or damage to any property. Renter(s) is encouraged to secure the appropriate travelers or vacation insurance and/or renter’s insurance.
ATTORNEY’S FEES AND COSTS: If Owner/Manager employs the services of an attorney to enforce any conditions of this Agreement, to collect any amounts due, the evictions of the renter(s) and/or guests of renter, or because renter takes any action to recover deposits not due, renter shall be liable to manager for reasonable attorney’s fees and costs incurred by manager.
SHORT TERM RENTAL: It is expressly understood & agreed that this is a short-term vacation rental under the provisions of Chapter 509, Florida Statutes, & is not a lease or other long term residential tenancy agreement. This agreement is only for the licensed use of the property for the stated term. It creates no property rights in renter(s) or guest(s) & no rights to renewal for recurring usage.
UNAVAILABILITY OF PROPERTY: In the event we determine the rental is unavailable, sold, or uninhabitable for your scheduled vacation due to maintenance or other unforeseen problems, you will receive a full refund and we will make every effort to assist you in locating another vacation property.
FALSIFIED RESERVATIONS: Any reservations obtained by providing fraudulent information will be subject to forfeiture of advance payment and deposit and the party will not be permitted to check-in.
SUCCESSION, ASSIGNMENT: This agreement is binding on, and the benefits inure to, the heirs and personal representatives of the parties. However, neither this agreement nor any rights hereunder may be assigned (in whole or in part) by renter(s).
ERRORS AND OMISSIONS: Every effort has been made for accuracy in our advertising of the property, including our website; however, we are not responsible for errors and omissions. Rental data, terms, and conditions are subject to change without notice.
GENERAL TERMS: This Agreement is made in and shall be governed solely by the laws of the State of Florida and Chapter 509, Florida Statutes. Venue for enforcement shall be Gulf County Florida. If any section, clause, paragraph, or term of this agreement is held or determined to be void, invalid, or unenforceable, for any reason, all other terms, clauses, or paragraphs herein shall be severed and remain in force and effect. This agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, sex, country of origin, handicap or familial status. Renter is to be mindful that this property is located in a residential neighborhood. Renter is expected to be courteous to residents and other guests, to be respectful of the rights of others, and to not be noisy.
EVICTION: Failure to comply with the terms of this agreement will be grounds for eviction with no refund.
POOL SAFETY – ASSUMPTION OF RISK – RELEASE OF LIABILITY & INDEMNIFICATION: For properties with a pool - Renter acknowledges that pools and spas are serious safety risks and hazards if not used with attentive care and caution. By signing this contract as the renter, you are aware of and assume all risk for yourself and all of your guests for the duration of your lease. Renter agrees to indemnify and hold harmless from any and all liability (active or passive) 30Ez Vacation Rentals LLC, its owners, management and employees, and the property owners from any harm or injury caused by using the pool and/or spa and equipment. Renter hereby agrees/accepts that pools and spas contain necessary chemicals that can cause skin rashes, harm or discoloration of swimwear.
Renter agrees that use of the pool and/or spa is completely at your own risk. By signing this agreement and liability release, renter acknowledges there is no lifeguard on duty, and agrees to honor and insure that all of renter’s guests honor all posted and any important pool safety & health guidelines, including but not limited to:
No running or diving. Diving into shallow water can cause serious injury, paralysis or death.
Never leave a child unsupervised in or near the pool.
No glassware in or near pool area.
No dogs in the pool or pool area.
Safety note: Consumption of alcohol and/or drugs and use of the pool can be dangerous.
Avoid immersion in the spa for a prolonged period of time.