CHECK-IN: No earlier than 5:00 pm Eastern Time. We make every effort to have the property ready by check-in, but we cannot always guarantee the exact time of occupancy, especially during high season. No early check-in is allowed during high season or on any day when another guest is checking out! All other times, early check-in is not allowed unless agreed to in advance (in writing) by the property manager. Check-in is not permitted until: Rental amount (including deposit) has been paid in full, contract has been signed, and a copy of driver's license has been provided. The unit either has an electronic keypad or the door key is contained in a coded lockbox on the premises. We will send you the door/lockbox code 8 days prior to your arrival.
CHECK-OUT: By 10:00 am Eastern Time. No late check-out is allowed during high season or on any day when another guest is checking in! All other times, late check-out is not allowed unless agreed to in advance (in writing) by the property manager. The fee for being late leaving the property is $50 per ½ hour. It is the renter’s responsibility to ensure adherence to Eastern Time. Many cell phones will automatically switch to Central Time while on the Cape.
Put a load of used WHITE bath towels in the machine and start the load.
Strip all used sheets and leave them on the floor next to the bed. Leave mattress pad on the bed, unless it is soiled.
Wash all pots, pans, and other larger items and put them away. Put any clean dishes away. Place any dirty dishes in the dishwasher and turn it on.
Turn off all appliances. Make sure the iron, toaster, and coffee pot are unplugged.
Remove all of your food out of the cabinets, refrigerator, and freezer.
Clean and cover the grill. Clean the grill tools and return them to their original location.
Put all waste and discards into garbage bags and tie them securely closed. Place garbage bags inside bins.
Remove all personal belongings from the unit. Check closets, drawers, under beds, bathrooms, washer/dryer, etc.
Ensure that any movies, games, furniture, etc., are returned to their original location.
Rinse off all beach items and return them NEATLY to their original location.
Shut and lock all windows, doors, and gates. Return all keys back to their original location.
SMOKING: All of our units are NON-SMOKING. Smoking is strictly prohibited inside, as well as on all decks and porches. If there is a smoke odor in the rental, a fee of $300 will be assessed for additional cleaning.
PETS: If applicable, well-behaved, potty-trained dogs that are up-to-date on vaccines and flea prevention are permitted ONLY in pet-friendly properties AND with a non-refundable pet fee AND with acknowledgement and adherence to the pet addendum, included at the end of the contract. Pet hair on furniture will incur an additional cleaning charge. For properties with a pool, pet hair in the pool filter will incur an additional cleaning fee. Unauthorized pets will be grounds for eviction with no refund.
SERVICE ANIMALS: We welcome Service Animals in all properties, in accordance with the Americans with Disabilities Act (see their website: https://www.ada.gov/regs2010/service_animal_qa.html). Please note that while we recognize the importance and value of emotional support animals and therapy dogs, according to the ADA, these are NOT considered Service Animals and are not afforded the same rights. Therefore emotional support and therapy dogs are ONLY allowed in units identified as pet-friendly.
SECURITY HOLD: In lieu of a security deposit, one day prior to arrival, a $300 hold will be placed on the credit card that was used for the final rental payment. (This hold is similar to the one done when checking into a hotel.) This security hold will remain active for the duration of the visit and will be automatically released 5 days after check-out, provided there is no damage to the property. If damage is found, the renter will be notified, and the credit card will be charged. If damages exceed the amount of the security hold, the renter will be billed for the additional expenses.
DAMAGE TO PROPERTY: The renter is required to pay a non-refundable fee at booking (which was included in the price) to help protect against any accidental damage. If there is any damage to the property considered to be non-accidental, the renter will be held responsible. The renter will be notified, and the cost of the damage will be withheld from the Security Hold, as explained above.
PARTIES/EVENTS: Our properties DO NOT allow house parties, weddings, receptions, or big events.
RULES and REGULATIONS: All State and Federal laws and County Ordinances, along with any posted Rules and Regulations, MUST be followed.
You must STAY OFF THE DUNES! It’s Florida Law and the fines start at $500!
Gulf County has enacted a Leave No Trace ordinance. ALL personal items must be removed from the beach no later than one hour after published sunset each day or they may be confiscated by Gulf County. If items belonging to the unit are left on the beach and are confiscated, you will be charged for those items at new replacement cost.
Gulf County has a leash law. All pets should be properly restrained on a leash or lead and must be prevented from running at large. (Ordinance #2008-20)
Florida State Law regarding fireworks states that the only legal fireworks for use by consumers, unless you possess a special permit, are sparklers. However, no fireworks – including sparklers, or any other hazardous materials are allowed in this unit.
HOA RULES: For properties located in neighborhoods with an active HOA, all HOA Rules and Regulations MUST be followed. The most pertinent rules will be included with your check-in information, as well as being included in the Welcome notebook in the Unit. Any renter who breaks the published HOA rules may be subject to a monetary fine by the HOA. Failure to resolve any infraction may be cause for eviction from the property.
REPAIRS AND MAINTENANCE: Occasionally, routine maintenance or repairs will need to occur during a renter’s stay. We try our best to avoid this whenever possible, but sometimes this cannot be prevented. Every effort will be made to notify the renter(s) in advance of any service personnel arriving at the unit.
Repair and maintenance problems that occur during your stay must be brought to the manager’s attention within 48 hours of occupancy or occurrence, otherwise renter will be held liable for damages. Manager will do everything possible to get repairs made in a timely manner; however, the availability of service personnel is outside our control. NO refunds will be given due to unforeseen repairs needing to be made.
Manager will not be responsible for any unauthorized expenses incurred by renter(s) or his/her guests. Cost of needless or unauthorized expenses will be charged as Excess Damage Cost against the deposit and if the damages exceed the deposit amount, the renter agrees to promptly pay the difference.
CANCELLATIONS AND REFUNDS FOR RENTALS OF 2 WEEKS OR LESS: Once renter(s) funds are received, all other perspective renters are blocked from renting the unit for the dates reserved. Therefore, if the renter cancels the reservation at any point prior to arrival, a cancellation fee will be incurred. (The cancellation fee is either $150 or $300, based on the unit.)
Cancellations more than 60 days in advance of check-in will receive a full refund, with the exception of the cancellation fee. Cancellations between 30 and 60 days prior to check-in will forfeit one half of the rental payment in addition to the reservation deposit. And cancellations within 30 days will forfeit the entire rental payment and the reservation deposit.
No refunds will be given for early departure due to illness or any other reason.
CANCELLATIONS AND REFUNDS FOR RENTALS LONGER THAN 2 WEEKS: Once renter(s) funds are received, all other perspective renters are blocked from renting the unit for the dates reserved. Therefore, if the renter cancels the reservation at any point prior to arrival, a cancellation fee will be incurred. (The cancellation fee is either $150 or $300, based on the unit.)
Rentals of 2 weeks or more in duration: Cancellations more than 120 days in advance of check-in will receive a full refund, with the exception of the cancellation fee. Cancellations between 60 and 120 days prior to check-in will forfeit one half of the rental payment in addition to the reservation deposit. And cancellations within 60 days will forfeit the entire rental payment and the reservation deposit.
No refunds will be given for early departure due to illness or any other reason.
TRAVEL INSURANCE: Unexpected events happen in life! If you are concerned about the possibility of cancelling your trip for any reason, there are a number of online trip insurance companies that can protect your vacation investment. We strongly encourage you to consider purchasing travel insurance to protect yourself. (Please note: Our website offers travel insurance from a third party company – we have nothing to do with that company or their products/services, and we receive NO proceeds if a guest purchases insurance.)
HURRICANE AND STORM POLICY: No refunds will be given for inclement weather. Refunds will ONLY be given if the Gulf County Board of County Commissioners order a MANDATORY evacuation of the Coastal Corridor (as defined by Gulf County) for a Tropical Storm Warning or a Hurricane Warning. In this case, we will refund the following:
Any unused portion of rent from a renter currently on site in the unit.
Any unused portion of rent from a renter that is scheduled to arrive and wants to shorten their stay to come in after the Hurricane Warning is lifted; or
Any advance rents collected or deposited for a reservation that is scheduled to arrive during the Hurricane Warning period.
If a mandatory evacuation is issued by the Gulf County Board of County Commissioners, YOU MUST EVACUATE.
MINIMUM AGE REQUIREMENT: The primary renter must be at least 25 years old. We do not allow someone 25 years of age or older to rent the property on behalf of those not meeting the minimum age requirement. The primary renter must be staying at the property for the duration of the rental. A copy of the primary renter's driver's license must be provided with your booking. If the required photo ID is not provided within 72 hours, we reserve the right to cancel your booking and issue a refund.
MAXIMUM OCCUPANCY: The maximum number of overnight renter(s) and guests is listed on page one and is based on the unit’s ability to comfortably and safely accommodate our guests. This includes adults and children. Occupancy limits are in accordance with rules of the State Fire Marshall’s Office.
Each overnight renter and guest must be listed on this contract when it is signed and returned for insurance purposes and in case of evacuation orders. The primary renter signing this agreement will be held responsible for all other parties and/or guests of the renter for compliance with this agreement, including listed policies, ordinances, rules and regulations, and for losses incurred by the manager of the property due to negligence or vandalism.
LINENS AND HOUSEKEEPING: For your convenience, all beds are clean and made for your arrival. A set of towels is provided for the number of people that the unit sleeps. If you need more towels than that, please bring extras with you. We also provide one roll of toilet paper for each bathroom, hand soap for each bathroom, one roll of paper towels, dishwashing liquid, two dishwasher pods, two laundry pods, two bounce sheets, and a bag in each garbage can.
The unit will be thoroughly cleaned before your arrival. If you are not satisfied with the condition of your unit upon check-in, please contact us immediately. There is no daily housekeeping service available; however a broom and dustpan, mop, vacuum, and a washer and dryer are all available in the unit for your convenience. Renter(s) may wish to bring additional toilet paper, paper towels, kitchen garbage bags, beach towels, or additional bath towels. Linens should not be removed from the unit for any reason or be used as beach towels. If applicable, specific towels and linens are provided for your pets.
For monthly rentals, additional housekeeping may be requested. Please contact the property manager for a separate price and an agreement or you may contact the cleaning company directly. Their contact information is in the welcome notebook in the unit.
SHOWER: Please use the outdoor shower to rinse off and to keep excess sand and dirt out of the unit. For pet friendly units, dogs should be rinsed and dried outside only. If dogs are washed inside the unit, extra cleaning fees may be assessed. We realize it is impossible to keep all of the sand outside, but we would appreciate your helping us to keep the unit nice by rinsing off before coming inside!
TELEPHONE: For your convenience phones are provided. Local and continental US calls are free of charge. Cell phone service is not very dependable on the Cape.
GRILL: A gas grill is provided for your convenience. (Charcoal grills are strictly prohibited in Barrier Dunes.) We do our best to ensure grills are operational, but we cannot guarantee it. If the propane tank runs empty, please contact us for a refill, or you may exchange it yourself and turn in the receipt for reimbursement.
SIGHT UNSEEN: This vacation property is being rented sight unseen. The renter acknowledges that the unit is individually owned and is furnished and decorated according to the preference of the owner. We do our best to accurately represent the unit in our photographs and advertising, but things may change without notice. We will not provide refunds or adjustments based on the absence of any items or if you do not find the furnishings, beds/mattresses, or décor to your comfort or liking.
APPLIANCE AND UTILITY FAILURE: NO refunds will be given for failure of any appliances or utilities. Appliances include but are not limited to kitchen appliances, gas grills, and if applicable, elevators, and pool equipment. Utilities include, but are not limited to, water, electricity, gas, cable, telephone, or internet services. For example, water pressure and WiFi service can sometimes be an issue on the Cape and are completely outside our control. We will make every effort to remedy any problems that may arise in as timely a manner as possible. You can expect a courteous and professional attitude towards problem solving. However, unusual and unnecessary service calls will be billed to the renter(s).
ACCESS TO PROPERTY: Renter(s) authorize the property manager to access the unit to verify that the renter is in compliance with all terms of this agreement and to do any necessary repairs or maintenance. If the property is on the market for sale, renter agrees to allow the property to be shown to prospective buyer(s) upon reasonable notice. Although we try to avoid this situation whenever possible.
PEST CONTROL: Each property is contracted for routine preventative pest control through a professional service. Many different types of insects/pests live in this area. So in an effort to keep them all outside, if the pest control company arrives during your stay, it is imperative that you give the technician access to the property in order to keep it protected. While we cannot give a refund for any issues with insects/pests, we will call the service company back out to address any problem that is reported.
LOCKED CLOSETS: Locked closets are intended for the owner to store personal property, as well as stock supplies for the unit. These closets are private and are not to be opened or tampered with under any circumstances by the renter or the renter’s guests. Any damage to these closets or missing property will be deducted from the renter’s damage deposit. If applicable, some garages are also locked and not available for use by renters.
KEYS: After opening the front door, please return the original key to the lockbox to avoid being locked out! Lockouts, lost, misplaced, or failure to return all keys will result in a $50 fee.
RETURNED CHECKS/PAYMENTS: There will be a $100 charge for all returned checks or other types of payments that do not clear.
INDEMNIFICATION AND HOLD HARMLESS: Renter(s) agree to indemnify and hold harmless 30Ez Vacation Rentals and/or the owners of the property against all loss, damage, expense, and penalty arising from any action of the renter(s), guests of renter(s) or pets brought by either renter(s) or their guests, which causes injury or death to any person or damage to any property. Renter(s) is encouraged to secure the appropriate travelers or vacation insurance and/or renter’s insurance.
ATTORNEY’S FEES AND COSTS: If Owner/Manager employs the services of an attorney to enforce any conditions of this Agreement, to collect any amounts due, the evictions of the renter(s) and/or guests of renter, or because renter takes any action to recover deposits not due, renter shall be liable to manager for reasonable attorney’s fees and costs incurred by manager. In case of default by renter and non-collection by owner/manager, renter(s) agree to pay for all court costs, attorney fees, and collection costs..
SHORT TERM RENTAL: It is expressly understood & agreed that this is a short-term vacation rental under the provisions of Chapter 509, Florida Statutes, & is not a lease or other long term residential tenancy agreement. This agreement is only for the licensed use of the property for the stated term. It creates no property rights in renter(s) or guest(s) & no rights to renewal for recurring usage.
UNAVAILABILITY OF PROPERTY: In the event we determine the rental is unavailable, sold, or uninhabitable for your scheduled vacation due to maintenance or other unforeseen problems, you will receive a full refund and we will make every effort to assist you in locating another vacation property.
FALSIFIED RESERVATIONS: Any reservations obtained by providing fraudulent information will be subject to forfeiture of advance payment and deposit and the party will not be permitted to check-in.
SUCCESSION, ASSIGNMENT: This agreement is binding on, and the benefits inure to, the heirs and personal representatives of the parties. However, neither this agreement nor any rights hereunder may be assigned (in whole or in part) by renter(s).
ERRORS AND OMISSIONS: Every effort has been made for accuracy in our advertising of the property, including our website; however, we are not responsible for errors and omissions. Rental data, terms, and conditions are subject to change without notice.
GENERAL TERMS: This Agreement is made in and shall be governed solely by the laws of the State of Florida and Chapter 509, Florida Statutes. Venue for enforcement shall be Gulf County Florida. If any section, clause, paragraph, or term of this agreement is held or determined to be void, invalid, or unenforceable, for any reason, all other terms, clauses, or paragraphs herein shall be severed and remain in force and effect. This agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, sex, country of origin, handicap or familial status. Renter is to be mindful that this property is located in a residential neighborhood. Renter is expected to be courteous to residents and other guests, to be respectful of the rights of others, and to not be noisy.
EVICTION: Failure to comply with the terms of this agreement will be grounds for eviction with no refund.
POOL SAFETY – ASSUMPTION OF RISK – RELEASE OF LIABILITY & INDEMNIFICATION: If applicable, for properties with pools (including spas, where present), the hours of operation are from 9:00 AM to Dusk, unless otherwise posted. Be aware that Gulf County has a noise ordinance. Please have courtesy for your neighbors.
Renter acknowledges that pools/spas are serious safety risks and hazards if not used with attentive care and caution. By signing this contract as the renter, you are aware of and assume all risk for yourself and all of your guests for the duration of your lease. Renter agrees to indemnify and hold harmless from any and all liability (active or passive) 30Ez Vacation Rentals LLC, its owners, management and employees, and the property owners from any harm or injury caused by using the pool, spa, or equipment. Renter also acknowledges the importance of and agrees not to tamper with any pool security measures, such as gate locks, door alarms, etc.
Renter hereby agrees/accepts that pools contain necessary chemicals that can cause skin rashes, harm or discoloration of swimwear. Pool/spa maintenance is provided by a licensed, third party company. The property manager assumes no responsibility for the frequency or adequacy of that maintenance. Renter agrees that use of the pool is completely at your own risk. By signing this agreement and liability release, renter acknowledges there is no lifeguard on duty, and agrees to honor and insure that all of renter’s guests honor all posted and any important pool safety & health guidelines, including but not limited to:
No running or diving. Diving into shallow water can cause serious injury, paralysis or death.
Never leave a child unsupervised in or near the pool.
No glassware in or near pool area.
No dogs in the pool or pool area.
Safety note: Consumption of alcohol and/or drugs and use of the pool can be dangerous.
Avoid immersion in the spa for a prolonged period of time.
PET ADDENDUM: A pet addendum is part of the rental agreement between the owner, the property manager, and the renter, if the renter wants to bring dog(s) to the property specified in the legal rental agreement. To bring dog(s), the renter must agree to all of the following terms:
1. NO vicious or dangerous dogs (regardless of size or breed) are permitted in this property at any time.
2. Dogs with any tendency or disposition to bite or attack without provocation (regardless of size or breed) are NOT PERMITTED in this unit at any time.
3. Dogs used for security or dogs bred or trained for attack or fighting (regardless of size or breed) are NOT PERMITTED in this unit at any time.
4. Renters agree to adhere to local ordinances and leash laws by keeping their dog leashed and under control while outside of the property.
5. Renters agree that as of check-in, all pets are up-to-date on vaccines (specifically rabies and kennel cough), as well as currently treated for flea and tick prevention. All pets are required to be treated with flea and tick repellent no more than 14 days prior to arrival.
6. Renters agree that dog is housebroken. As required by local ordinances, renters will clean up after their pets & dispose of waste promptly to keep lawns and beach clean. If any unforeseen accidents happen inside the unit, renters agree to remedy the situation immediately!
7. There will be an additional $100 cleaning fee if dog hair is found on the furniture or bedding.
8. Renters agree that dog(s) will be rinsed of sand and dried thoroughly before entering the unit. Dog towels are provided and must be washed, dried, and returned to their original location before check-out. Guest linens and towels should never be used on your pet.
9. Renters agree that dog(s) will not be washed in the bathtubs or showers inside the unit. Pets must be washed using the outdoor shower or hose.
10. Renters agree to keep dog(s) from being noisy or aggressive, and from causing any annoyance to others. Renters will remedy any complaints immediately.
11. The property owner and property manager take no responsibility for the renter's dog(s). Renters agree to pay promptly for any damage, loss, or expense caused by their pets. Renters agree that the security deposit may be used, in addition to the pet fee, to remedy any damage. If damages are fully covered by property damage protection insurance, then insurance will be filed and the security deposit may be refunded to the renter.
12. If damages are not reported, but are found by the property manager, it will be documented, the renter will be notified, and necessary replacement or repair costs will be billed to the renter.
13. No personal pet beds or other such items should be put in the washer or dryer.
14. All excess dog hair will be swept, vacuumed, or otherwise picked up and removed from the inside of the unit prior to check-out.
15. A pet residency fee will be assessed as part of the total rental charges and must be paid prior to check-in.
16. Renters agree that property manager reserves the right to revoke permission to keep the pet on the property should the renters break this agreement.